Lost FixClip - Replacement & Reorder
FixClip lost – Request replacement
No problem. If you have already purchased an OLLEIRA® cutlery basket from our shop, we will gladly check if we can assist you as part of our customer service.
🔧 FixClip Replacement – Exclusively for Existing Customers
The OLLEIRA® FixClip can only be used in combination with an OLLEIRA® cutlery basket. To prevent misuse, a replacement or reorder is only possible for verifiable existing customers.
Please note: There is no entitlement to a free or paid replacement. Each request will be reviewed individually.
🎁 Goodwill Notice for Existing Customers
Note: This service is exclusively for customers who have already purchased an OLLEIRA® cutlery basket from our shop.
As part of our customer service, in individual cases, we may include a FixClip free of charge, provided that after a positive review, you decide to reorder an OLLEIRA® cutlery basket (basic) from us.
In this case, the FixClip will not be displayed in the shopping cart and will not be selected separately, but will be manually included after a positive review.
- ✔ no additional shipping
- ✔ FixClip included with the cutlery basket
- ✔ decision based exclusively on individual review
Not a public offer. No automatic entitlement. The FixClip is not a regular component of the basic cutlery basket.
📩 Request Form
Important: Please provide the email address you used for your original OLLEIRA® cutlery basket order. This is the only way we can properly review your request.
Note: The FixClip is not an independent product, cannot be ordered separately, and is not intended for resale.